Question 1

What happens during the discovery call?

Accepted Answer

We run a 20-minute call to understand your offer, your customers, and the kind of proof your sales team needs. We also explain how the interview process works, what we need from you, and what your first case study could look like.

Question 2

What service does TalkForth offer?

Accepted Answer

We run customer interviews and turn them into polished B2B case studies and customer stories you can use on your website, in sales follow-ups, and in proposals.

Question 3

Do I need to prepare anything before the discovery call?

Accepted Answer

No formal preparation is needed. It helps to have a rough idea of a customer or project that might make a strong story, but we can explore that together on the call.

Question 4

How long does it take to get a finished case study?

Accepted Answer

Most case studies are drafted within a few weeks of the customer interview. The biggest factor is usually how quickly we can schedule time with your customer and complete the review round.

Question 5

What if our customer is too busy for an interview?

Accepted Answer

We keep the interview short and focused — typically 30 to 45 minutes. We handle scheduling directly with your customer, so the process is light on your team's time.

Question 6

Can you help us choose which customer to feature?

Accepted Answer

Yes. During the discovery phase we help you pick the customer, use case, or outcome that has the strongest sales value for your next buyers.

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